FQA

What is the return policy?

Our sweatshirts and tees are printed on demand, making all sales final. We recommend a careful inspection of the provided images for each item you're interested in to ensure satisfaction with your purchase. Questions about an item? Don't hesitate to reach out—whether about quality, fit, or size recommendations, we're here to help!

What is the sizing for the clothing?

The majority of our items fit true to size. If you desire an 'oversized' look, we recommend sizing up by two sizes.

How long does it take to be delivered?

Our standard shipping method is first-class mail, typically taking 5 to 7 business days. Please note that delivery times may vary depending on weather or other potential delays.

Why doesn't my credit card zip or postal code match?

When a payment fails due to an incorrect zip or postal code, it indicates that your bank verified the security code but not the zip or postal code. Please note that the zip or postal code referred to here is not your mailing zip code but rather your bank statement zip code. To safeguard against potential fraud in card-not-present transactions, mismatched transactions may be declined. For some banks, this could result in a temporary pending charge on your account, which typically resolves within 24-48 hours.

I still have a question and I didn't find the answer.

Please send your question to support@fioretrend.com and we'll be sure to get you an answer at our earliest convenience.